TERMS AND CONDITIONS
By using this site you agree to accept these terms and conditions. Your statutory customer rights are not affected.
All prices are quoted in pounds sterling. All products and accessories are exclusive of delivery and packaging, unless otherwise stated. Details of our delivery charges are set out during checkout. Prices are correct at the time of order and relate to Internet purchases only. All orders for products are subject to availability and we reserve the right to refuse to supply an individual or other organisation. Some of the products may differ slightly (slight print variations for example) by using this site you are deemed to have accepted this.
Payment will be made in pounds sterling using the services listed on site.
DISCOUNTS & PROMOTIONAL CODES
We may release discount codes or promotional offers. We have the right to withdrawn and or refuse the use of said promotion at any time.
The customer will be informed of any products not available at the time of their order and will be sent to you, as soon as possible, when received from our suppliers. We cannot be held responsible for losses or inconveniences caused as a result of delays in deliveries by us or our suppliers. All products are sent by the Royal Mail. We reserve the right to deliver only to the address of the person who is the holder of the credit or debit card used to purchase the products. On delivery of the goods the purchaser of the goods becomes responsible for any losses or damages arising as a result of their use however they may arise.
ACCEPTANCE AND RETURNS
You will inspect any products and you will be deemed to have accepted the products unless you contact us within 14 days. If no such action is taken, we will consider the products being as described, of satisfactory quality and fit for their purposes, and may not accept any rejection of cancellation at a later date. Your statutory customer rights are not affected.
If returns are received by The Melted Magic Club within 14 days of receipt by the customer, a refund will be issued. Refunds are processed within 7 days after we receive the returned items. Please ensure all items to be returned are in a re-saleable condition. When posting your item(s) back to us, it is strongly recommended you obtain proof of postage with tracking details. Please ensure that items are well packaged.After goods have been inspected by us, you will receive a full refund of the purchase price
If within 28 days of purchase goods returned to us are deemed faulty, incorrect or damaged, you will receive either a full refund, repair or replacement. Please contact us prior to returning goods.
Please send your returns to:
RIGHT TO CANCEL
You have the right to cancel your contract with us at any time during the period which starts on the day the contract begins and ends on the expiry of fourteen working days beginning on the day after the date of delivery of the products.
These terms and conditions may be revised at any time and we reserve the right to do so.
Nothing in these and conditions will reduce your statutory rights relating to faulty or mis-described goods. For further information about your statutory rights contact your local authority Trading Standards Department or Citizens’ Advice Bureau.
Your use of this Site and any purchase by you on this Site of any products will be governed by English Law and will be deemed to have occurred in mainland United Kingdom.
Melted Magic Club staff never see all your card details. Card details are not saved. We take your privacy very seriously. Any personal information you give us will not be made available outside of the Melted Magic Club.
COLLECTION OF PERSONAL INFORMATION
Melted Magic Club collects information in order to record and support your participation in the activities you select. It does not however store credit card details. Melted Magic Club also uses information that you provide as part of our effort to keep you informed about product changes, special offers, and other products and services.
The Melted Magic Club is committed to protecting your privacy and we comply with the data protection laws applicable to the UK. We use the information collected from you to process orders and to provide a more personalised shopping experience.
If you have any queries or would like to know more about how your information is used please contact us at the above address or email firstname.lastname@example.org